#  Functional Map for Information Technology 

 



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Below, please find information related to tools and trainings for Information Technology related processes and procedures. For more information, please see [IT Resources for the Faculty of Arts & Sciences](https://huit.harvard.edu/staff) or contact the [HUIT Service Desk](https://huit.harvard.edu/get-help).

SortFunctional Map for Information TechnologyFunctionToolsTrainingTraining TypeContact/Website**Emergency Notifications**

MessageMe

 

Online

[MessageMe](https://messageme.harvard.edu/)

Update your MessageMe profile to receive emergency communications



**Get Technical Help**

General IT Help

 

Remote

- [IT Help](https://harvard.service-now.com/ithelp)
- 617-495-7777



 

In Person

Schedule an appointment with the [Walk-in Support Center](https://huit.harvard.edu/appointment)

AV Support

 

Remote/ In Person

- [Educational Support Services](https://ess.fas.harvard.edu/)
- <ess@fas.harvard.edu>



**Obtain Computers and Software**

FAS Computer Refresh Program 

 

In Person

[FAS Refresh](https://harvard.service-now.com/ithelp?id=sc_cat_item&sys_id=9e0f4f916f70f100a54fa981be3ee4a6)

Personal hardware and software purchases

 

In Person

[IT Perks &amp; Discounts](https://huit.harvard.edu/it-perks-and-discounts)

Licensed Software

 

 

[Software Downloads](https://huit.harvard.edu/fas-software-downloads)

 

 

[Tools &amp; Services](https://it.fas.harvard.edu/tools-services/)

**Email and Calendaring**

Outlook

 

 

[Microsoft 365](https://huit.harvard.edu/microsoft-365)

Gmail / Google Apps for Harvard

 

 

[Gmail for Harvard](https://huit.harvard.edu/gmail)

**Onboard New Employees**

Onboarding Toolkit

 

 

[Admininstrative Ops Onboarding Toolkit](https://adminops.fas.harvard.edu/onboarding-toolkit)

**Reserve Rooms**

RoomBook / EMS

 

 

[RoomBook](https://roombook.harvard.edu/)

**Share and Manage Files**

OneDrive / SharePoint / Teams / Office 365

 

 

[Microsoft 365 apps](https://huit.harvard.edu/microsoft-365)

**Keep Your Data Secure**

IT Security best practices, data classification table

 

 

[Information Security and Data Privacy](https://security.harvard.edu/)

Prevent and report phishing schemes

 

 

[Prevent Phishing](https://privsec.harvard.edu/click-wisely)

<phishing@harvard.edu>



**Communication and Collaboration**

Harvard Phone

 

Guide

[Harvard Phone](https://phone.harvard.edu/)

Zoom

 

 

[Harvard Zoom](https://harvard.zoom.us/)

**Generative AI**

Large Language Models such as GPT, Bison, and Claude

 

 

[Generative Artificial Intelligence (AI)](https://huit.harvard.edu/ai) 

Harvard AI Sandbox

 

 

[Harvard AI Sandbox](https://sandbox.ai.huit.harvard.edu/)

**Manage Websites**

Harvard Web Publishing (Departmental Sites)

[HWP Trainings](https://hwp.harvard.edu/calendar/upcoming)

 

[Harvard Web Publishing](https://hwp.harvard.edu)

Canvas Learning Management Systems (course sites)

 

Online, In-person, Office Hours

[Canvas](https://canvas.harvard.edu/)

**Support Faculty in IT for Teaching**

Academic Technology

 

 

<atg@fas.harvard.edu>

[Academic Technology for FAS](https://atg.fas.harvard.edu)

**Support Faculty in IT for Research**

Arts and Humanities

 

 

[Arts &amp; Humanities Research Computing](https://digitalhumanities.fas.harvard.edu/)

Sciences

 

 

[FAS Research Computing](https://www.rc.fas.harvard.edu/)

Social Sciences (Institute for Quantitative Social Science)

 

 

[Harvard Institute for Quantitative Social Science](https://www.iq.harvard.edu/)

Library Liaisons

 

 

[Library Liaisons](https://library.harvard.edu/services-tools/library-liaisons)

**Manage Course Catalog and Student Data**

my.harvard

 

 

[my.harvard](https://my.harvard.edu/)

**Conduct Polls and Survey**

Qualtrics

 

 

[Qualtrics](http://qualtrics.harvard.edu)

Poll Everywhere

 

 

[Poll Everywhere](http://polleverywhere.harvard.edu)

**Policies and Compliance**

IT Security

 

 

[Information Security Policy](https://policy.security.harvard.edu/)

IT Privacy (Access to Electronic Information)

 

 

[Policy on Access to Electronic Information](https://provost.harvard.edu/sites/g/files/omnuum12476/files/provost/files/policy_on_access_to_electronic_information.pdf)

Digital Accessibility

 

 

[University Digital Accessibility Policy](https://accessibility.huit.harvard.edu/digital-accessibility-policy)

Copyright (Digital Millennium Copyright Act)

 

 

[Digital Millennium Copyright Act](https://dmca.harvard.edu/)