Functional Map for Information Technology
Below, please find information related to tools and trainings for Information Technology related processes and procedures. For more information, please see IT Resources for the Faculty of Arts & Sciences or contact the HUIT Service Desk.
Function | Tools | Training | Training Type | Contact/Website |
---|---|---|---|---|
Emergency Notifications | MessageMe | Online |
Update your MessageMe profile to receive emergency communications |
|
Get Technical Help | General IT Help | Remote | IT Help | |
617-495-7777 | ||||
In Person |
Schedule an appointment with the Walk-in Support Center |
|||
AV Support | Remote/ In Person | Educational Support Services | ||
ess@fas.harvard.edu | ||||
Productivity coaching for individuals and groups | In Person | Productivity Coaching Request | ||
Obtain Computers and Software | FAS Computer Refresh Program | In Person | FAS Refresh | |
Personal hardware and software purchases | In Person | IT Perks & Discounts | ||
Licensed Software | Software Downloads | |||
Tools & Services | ||||
Email and Calendaring | Outlook / Microsoft 365 | |||
Gmail / Google Apps for Harvard | Gmail for Harvard | |||
Onboard New Employees | Onboarding Toolkit | Admininstrative Ops Onboarding Toolkit | ||
Reserve Rooms | RoomBook / EMS | RoomBook | ||
Share and Manage Files | Collaboration tools, file sharing, file transfer, larger storage | |||
Keep Your Data Secure | IT Security best practices, data classification table | Guide | ||
Report phishing schemes | ||||
Click Wisely | ||||
Communicationa and Collaboration | Harvard Phone | Guide | Harvard Phone | |
Zoom | Harvard Zoom | |||
Generative AI | Large Language Models such as GPT, Bison, and Claude | Generative Artificial Intelligence (AI) | ||
Manage Websites | Harvard Web Publishing (Departmental Sites) | HWP Trainings | ||
Canvas Learning Management Systems (course sites) | Online, In-person, Office Hours | Canvas | ||
Support Faculty in IT for Teaching | Academic Technology | atg@fas.harvard.edu | ||
Academic Technology for FAS | ||||
Support Faculty in IT for Research | Arts and Humanities | |||
Sciences | FAS Research Computing | |||
Social Sciences (Institute for Quantitative Social Science) | Harvard Institute for Quantitative Social Science | |||
help@iq.harvard.edu | ||||
617-496-2450 | ||||
Library Liaisons | Library Liaisons | |||
Managing Course Catalog | my.harvard | my.harvard | ||
Manage Student Data | my.harvard | my.harvard | ||
Conduct Polls and Survey | Qualtrics | Qualtrics | ||
Poll Everywhere | Poll Everywhere | |||
Policies and Compliance | IT Security | |||
IT Privacy (Access to Electronic Information) | ||||
Digital Accessibility | University Digital Accessibility Policy | |||
Copyright (Digital Millennium Copyright Act) | Digital Millennium Copyright Act | |||
FERPA | ||||
HIPAA | Health Insurance Portability and Accountability Act (HIPAA) |