Below, please find information related to tools and trainings for Information Technology related processes and procedures. For more information, please see IT Resources for the Faculty of Arts & Sciences or contact the HUIT Service Desk.
Function | Tools | Training | Training Type | Contact/Website |
---|---|---|---|---|
Emergency Notifications | MessageMe | Online |
Update your MessageMe profile to receive emergency communications |
|
Get Technical Help | General IT Help | Remote | IT Help | |
617-495-7777 | ||||
In Person |
Schedule an appointment with the Walk-in Support Center |
|||
AV Support | Remote/ In Person | Educational Support Services | ||
ess@fas.harvard.edu | ||||
Productivity coaching for individuals and groups | In Person | Productivity Coaching Request | ||
Obtain Computers and Software | FAS Computer Refresh Program | In Person | FAS Refresh | |
Personal hardware and software purchases | In Person | IT Perks & Discounts | ||
Licensed Software | Software Downloads | |||
Tools & Services | ||||
Email and Calendaring | Outlook / Microsoft 365 | |||
Gmail / Google Apps for Harvard | Gmail for Harvard | |||
Onboard New Employees | Onboarding Toolkit | Admininstrative Ops Onboarding Toolkit | ||
Reserve Rooms | RoomBook / EMS | RoomBook | ||
Share and Manage Files | Collaboration tools, file sharing, file transfer, larger storage | |||
Keep Your Data Secure | IT Security best practices, data classification table | Guide | ||
Report phishing schemes | ||||
Click Wisely | ||||
Communicationa and Collaboration | Harvard Phone | Guide | Harvard Phone | |
Zoom | Harvard Zoom | |||
Generative AI | Large Language Models such as GPT, Bison, and Claude | Generative Artificial Intelligence (AI) | ||
Manage Websites | Harvard Web Publishing (Departmental Sites) | HWP Trainings | ||
Canvas Learning Management Systems (course sites) | Online, In-person, Office Hours | Canvas | ||
Support Faculty in IT for Teaching | Academic Technology | atg@fas.harvard.edu | ||
Academic Technology for FAS | ||||
Support Faculty in IT for Research | Arts and Humanities | |||
Sciences | FAS Research Computing | |||
Social Sciences (Institute for Quantitative Social Science) | Harvard Institute for Quantitative Social Science | |||
help@iq.harvard.edu | ||||
617-496-2450 | ||||
Library Liaisons | Library Liaisons | |||
Managing Course Catalog | my.harvard | my.harvard | ||
Manage Student Data | my.harvard | my.harvard | ||
Conduct Polls and Survey | Qualtrics | Qualtrics | ||
Poll Everywhere | Poll Everywhere | |||
Policies and Compliance | IT Security | |||
IT Privacy (Access to Electronic Information) | ||||
Digital Accessibility | University Digital Accessibility Policy | |||
Copyright (Digital Millennium Copyright Act) | Digital Millennium Copyright Act | |||
FERPA | ||||
HIPAA | Health Insurance Portability and Accountability Act (HIPAA) |