Functional Map for Information Technology
Below, please find information related to tools and trainings for Information Technology related processes and procedures. For more information, please see IT Resources for the Faculty of Arts & Sciences or contact the HUIT Service Desk.
| Function | Tools | Training | Training Type | Contact/Website |
|---|---|---|---|---|
Emergency Notifications | MessageMe | Online | Update your MessageMe profile to receive emergency communications | |
Get Technical Help | General IT Help | Remote |
| |
In Person | Schedule an appointment with the Walk-in Support Center | |||
AV Support | Remote/ In Person | |||
Obtain Computers and Software | FAS Computer Refresh Program | In Person | ||
Personal hardware and software purchases | In Person | |||
Licensed Software | ||||
Email and Calendaring | Outlook | |||
Gmail / Google Apps for Harvard | ||||
Onboard New Employees | Onboarding Toolkit | |||
Reserve Rooms | RoomBook / EMS | |||
Share and Manage Files | OneDrive / SharePoint / Teams / Office 365 | |||
Keep Your Data Secure | IT Security best practices, data classification table | |||
Prevent and report phishing schemes | ||||
Communication and Collaboration | Harvard Phone | Guide | ||
Zoom | ||||
Generative AI | Large Language Models such as GPT, Bison, and Claude | |||
Harvard AI Sandbox | ||||
Manage Websites | Harvard Web Publishing (Departmental Sites) | |||
Canvas Learning Management Systems (course sites) | Online, In-person, Office Hours | |||
Support Faculty in IT for Teaching | Academic Technology | |||
Support Faculty in IT for Research | Arts and Humanities | |||
Sciences | ||||
Social Sciences (Institute for Quantitative Social Science) | ||||
Library Liaisons | ||||
Manage Course Catalog and Student Data | my.harvard | |||
Conduct Polls and Survey | Qualtrics | |||
Poll Everywhere | ||||
Policies and Compliance | IT Security | |||
IT Privacy (Access to Electronic Information) | ||||
Digital Accessibility | ||||
Copyright (Digital Millennium Copyright Act) |