Functional Map for Information Technology

Below, please find information related to tools and trainings for Information Technology related processes and procedures. For more information, please see IT Resources for the Faculty of Arts & Sciences or contact the HUIT Service Desk.

Functional Map for Information Technology

Function Tools Training Training Type Contact/Website
Emergency Notifications MessageMe   Online

MessageMe

Update your MessageMe profile to receive emergency communications

Get Technical Help General IT Help   Remote IT Help
617-495-7777
  In Person

Schedule an appointment with the Walk-in Support Center

AV Support   Remote/ In Person Educational Support Services
ess@fas.harvard.edu
Productivity coaching for individuals and groups   In Person Productivity Coaching Request
Obtain Computers and Software FAS Computer Refresh Program    In Person FAS Refresh
Personal hardware and software purchases   In Person IT Perks & Discounts
Licensed Software     Software Downloads
    Tools & Services
Email and Calendaring Outlook / Microsoft 365    

Office 365 for Harvard

Gmail / Google Apps for Harvard     Gmail for Harvard
Onboard New Employees Onboarding Toolkit     Admininstrative Ops Onboarding Toolkit
Reserve Rooms RoomBook / EMS     RoomBook
Share and Manage Files Collaboration tools, file sharing, file transfer, larger storage    
Keep Your Data Secure IT Security best practices, data classification table   Guide

Harvard Information Security

Report phishing schemes    

phishing@harvard.edu

    Click Wisely
Communicationa and Collaboration Harvard Phone   Guide Harvard Phone
Zoom     Harvard Zoom
Generative AI Large Language Models such as GPT, Bison, and Claude     Generative Artificial Intelligence (AI)
Manage Websites Harvard Web Publishing (Departmental Sites) HWP Trainings  

Harvard Web Publishing

Canvas Learning Management Systems (course sites)   Online, In-person, Office Hours Canvas
Support Faculty in IT for Teaching Academic Technology     atg@fas.harvard.edu
Academic Technology for FAS
Support Faculty in IT for Research Arts and Humanities    
Sciences     FAS Research Computing
Social Sciences (Institute for Quantitative Social Science)     Harvard Institute for Quantitative Social Science
help@iq.harvard.edu
617-496-2450
Library Liaisons     Library Liaisons
Managing Course Catalog my.harvard     my.harvard
Manage Student Data my.harvard     my.harvard
Conduct Polls and Survey Qualtrics     Qualtrics
Poll Everywhere     Poll Everywhere
Policies and Compliance IT Security    

Information Security Policy

IT Privacy (Access to Electronic Information)    

Policy on Access to Electronic Information

Digital Accessibility     University Digital Accessibility Policy
Copyright (Digital Millennium Copyright Act)     Digital Millennium Copyright Act
FERPA    

FERPA (Family Educational Rights and Privacy Act)

HIPAA     Health Insurance Portability and Accountability Act (HIPAA)