Resources for Managers
At the FAS, we understand that managing presents unique challenges and ever-changing circumstances. HR is available to help you with your short-term needs and long-terms goals for yourself, your staff, and for the FAS. Please take advantage of the services and resources available to you as a manager at Harvard. Learn more about FAS HR and other administrative resources with the FAS HR/Payroll Support Matrix.
- Your HR Partner is truly your partner when it comes to addressing all types of workplace matters, providing guidance, advice, and answers that are informed by a deep understanding of FAS managers' particular business needs and challenges. They are available to guide and coach you on matters such as recruitment, employee relations, organizational development, new employee on-boarding, compensation, retention, and career development. They may also connect you with existing resources within the FAS or across all of Harvard to ensure that your needs are met.
- Consultants at the Center for Workplace Development (CWD) and the Harvard's Employee Assistance Program (EAP) are also available to help managers concerned about workplace issues. While your HR Partner is the best starting point for assistance, you can also call the EAP to discuss issues large or small. In addition, where appropriate, your HR Partner may connect you with CWD, which provides internal consulting to assess needs and define strategies to enhance the performance of individuals, teams and departments.
Development Resources for Managers
- Manager ARC: A new, self-paced online curriculum designed to give Harvard managers a clear, consistent foundation in key policies, responsibilities, and resources.
- PM Microlearning: Sharing Constructive Feedback: Ways to share constructive feedback in your coaching conversations.
- Starting Coaching Conversations: A few helpful tips to start the conversation, both for managers and for employees.
- Difficult Interactions (HMM): Take away tips for dealing with the emotions involved, for overcoming the barriers that prevent people from addressing conflict, and for managing conflict between employees.
- Coaching (HMM): Learn how to identify which employees will be most receptive to coaching and which may need a different approach.
- Change Management (HMM): Learn an eight-stage change process that can dramatically improve the chances that your change initiatives will succeed.
- HBR Spark (for Managers): A highly personalized online learning experience, fueled by the latest and best leadership and management content.
- Communicating in Times of Change (LinkedIn Learning): This course helps supervisors and mid-level managers come up with a communication strategy that helps make a change initiative successful regardless of whether they are the ones instigating the change.
- Managing Change from the Middle: This 2-hour workshop focuses on leading a team through a change you may or may not have contributed to create.
- Managing with a Resilient Mindset: In this 2-hour training, participants will identify the impact of managing through openness, support, and flexibility.
- Structuring Effective Team Communication: This dynamic and interactive 2-hour training is designed for managers who aim to enhance their team's collaboration and productivity through improved communication techniques.
- Giving and Receiving Feedback for Managers: In this 2-hour workshop you will learn how to give detailed feedback and how to have the right mindset when receiving input from others.
- Creating Connections to Help Your Team Thrive: In this interactive 60-minute session, Harvard managers will explore what connection at work means, how people define it differently, and what the research says about why it matters.
- Harvard Manager's Community Forum: This is a 90-minute facilitated dialogue among managers at Harvard to create a powerful dynamic of sharing, learning, and connection.
Universal Manager Training (UMT): Trains managers on the essential knowledge and skills needed to serve in their role as managers at Harvard.
Becoming a Coaching Manager: This interactive program helps managers strengthen their ability to lead through coaching conversations that build employee ownership, capability, and confidence.
Guided Coherence: Guided Coherence is a five-week, science-based program for Harvard managers (grades 56+) who want to strengthen both personal well-being and everyday leadership.
- ASAP Drop-In Office Hours: Held weekly via Zoom; no registration required and all are welcome!
- ASAP Training Recommendations for New Hires:
- Chart of Accounts Pre-Requisite Training: This self-paced introduction to the Harvard Chart of Accounts (CoA) helps FAS staff members understand the foundations of Harvard's accounting.
- PeopleSoft Overview: This class will provide an overview of the PeopleSoft time entry, time approving and adjusting processes.
- Aurora Look-Up and Reporting: This class will cover how navigate and customize views in Aurora, how to search on and process a few available actions, and how to best use Aurora Reporting, the tool's interactive reporting functionality.
- HART Financial Dashboard Training: This class will introduce participants to the most commonly used financial dashboards available in HART, and walk through how to use them best.
- Buy2Pay Approver Training: This class will show Buy2Pay Approvers how to review transactions, insert additional approvers when required, return or reject both partial and entire requisitions, and use the document search function to locate records.
The Harvard Manager Competencies organize these critical skills within a framework designed to help guide your professional development. Within each of the six core competencies, you’ll find a curated collection of useful courses and resources related to each skill area. Learning opportunities include a blend of live, instructor-led sessions and flexible, self-paced online classes.
Workforce Planning and Organizational Redesign Tools
Organizational development consulting is available to help FAS leaders and managers evaluate their organizational needs and strategic priorities within their units, especially during times of change.
Developing as a Leader
The Harvard Leadership Development Program (HLDP) is a competency-based program designed to address the unique development needs of leaders at all levels. Executive Coaching services through CWD are available for top-performing mid-to-senior-level managers.
Personnel Manuals
These manuals provide University-wide information to guide you and your staff.
